Data Center Customer Operations Engineer (Shift Work)
Core
Perform hands-on installation, connectivity, and troubleshooting of customer equipment and infrastructure in a mission-critical data center environment.
Role type
Data Center Customer Operations Engineer
Builds
Customer connectivity services and data center infrastructure deployments
Domain
Data Center Operations / Telecommunications Infrastructure
Required skills
Rack-and-stack, cross-connect installation, fiber/copper cabling, Layer 1 testing, troubleshooting, work order management, safety compliance
Preferred skills
Structured cabling familiarity, basic networking concepts, shift work adaptability
Technologies
Fiber, coaxial, copper cabling, data center racks, cross-connect circuits
Responsibilities
Execute work orders and manage customer requests, perform rack-and-stack and cross-connect installations, test and troubleshoot connectivity services, support customer access and site operations, coordinate with vendors and stakeholders
Seniority
Junior to Mid-level, hands-on IC
