Senior Manager, Content & Channels
Core
Own Equinix's internal content and channel ecosystem, defining strategy, building a scalable content engine, and managing employee-facing channels to shape workforce understanding of strategy and culture.
Role type
Senior Manager, Internal Communications & Content Strategy
Builds
Internal content engine, broadcast email campaigns, intranet content, digital signage, and enterprise social communities
Domain
Corporate Internal Communications / Employee Experience
Deliverable
product features
Required skills
multi-channel strategy, AI-enabled content tools, content engine design, broadcast email management, intranet architecture, enterprise social management, internal brand governance, team leadership, budget management, vendor management, data-driven decision making
Preferred skills
experience scaling content functions, editorial judgment, visual quality standards, accessibility standards, localization standards
Technologies
Poppulo, Hub (intranet), Viva Engage, AI content tools
Responsibilities
Develop multi-channel strategy for global hybrid workforce; Design and operate internal content engine with AI integration; Manage broadcast email, intranet, digital signage, and enterprise social platforms; Define internal brand voice and visual standards; Lead team strategy, hiring, and development; Measure channel performance via KPIs and feedback loops
Seniority
Senior Manager, hands-on leader with people management responsibilities
