Claims Representative Liability-NARBI
Core
Investigate liability, negotiate settlements, and resolve coverage issues for non-attorney represented bodily injury auto claims.
Role type
Claims Representative (Liability)
Builds
Insurance claim resolutions for auto bodily injury cases
Domain
Insurance / Auto Liability
Deliverable
client delivery
Required skills
Liability investigation, policy interpretation, settlement negotiation, claim reserve setting, regulatory compliance, documentation
Preferred skills
State licensing, empathetic customer service, workload management
Technologies
Claims management systems, policy review tools
Responsibilities
Verify coverage by reviewing policies and interpreting terms; Evaluate liability via recorded statements and police reports; Set claim reserves and negotiate settlements; Ensure compliance with regulations and internal policies; Document all decisions and communications; Provide customer support and explain claim processes.