Administrative Specialist II Exams
Core
Review and analyze individual income, corporate, franchise, and sales/use tax returns for completeness and accuracy; handle phone calls and generate compliance letters.
Role type
Administrative Specialist (Tax Examination)
Builds
Tax compliance determinations and taxpayer correspondence
Domain
Public sector / Tax administration
Deliverable
dashboards & analysis
Required skills
Data analysis, phone communication, document review, spreadsheet software, word-processing software
Responsibilities
Review tax returns and related documents for completeness and accuracy; Access and review taxpayer account information in ITAS and Portfolio Warehouse; Answer taxpayer phone calls; Generate letters when needed; Educate and assist taxpayers with tax compliance and reporting procedures