IT Business Relationship Manager
Core
Bridge business and IT management to ensure alignment, foster collaboration, and validate funding for IT projects within the Health Plan division.
Role type
Individual contributor IT Business Relationship Manager
Builds
Strategic alignment between business units and IT, validated project intakes, and strong business outcomes for the Health Plan division.
Domain
Healthcare / Health Plan / IT Business Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT project management, ServiceNow, core service management fundamentals, health plan business operations, process engineering, business analysis, strategic agility, business IQ, listening, reframing, influencing, persuading
Preferred skills
Bachelor's degree in IT or business, relevant certification
Technologies
ServiceNow
Responsibilities
Foster open communication and shared understanding between business and IT; engage early to understand business needs and strategy; validate funding availability and approval for IT projects; partner with Senior Leadership, IT Strategy, PPM, Enterprise Architecture, Finance, and Contracting; build trust and ownership with business units and IT.
Seniority
Mid-Senior level, hands-on IC