BUSINESS SYSTEM ANALYST
Core
Liaison between business stakeholders, laboratory operations, vendors, and technical teams to implement, support, and enhance technology solutions for the laboratory customer base.
Role type
Business Systems Analyst (Healthcare IT)
Builds
Laboratory applications and technologies
Domain
Healthcare / Laboratory Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business Systems Analysis, Healthcare IT, Project Management, Requirements Gathering, Workflow Documentation, System Implementation Support, Troubleshooting, Stakeholder Communication
Preferred skills
Laboratory Operations Support, HL7 Messaging, Healthcare Data Exchange, EMR/EHR Platforms (Epic, Medica, Optum), Process Improvement
Technologies
HL7, Epic, Medica, Optum
Responsibilities
Support and maintain applications serving the laboratory customer base; Coordinate and manage project activities, timelines, and stakeholder communications; Gather, analyze, and document business requirements and system enhancements; Provide application and customer support to end users; Track project milestones and maintain status reports; Troubleshoot system issues and coordinate resolution efforts; Support healthcare application implementations, upgrades, and optimization efforts; Assist with interface monitoring and support including HL7 messaging.
Seniority
Mid-level, hands-on IC
