Senior IT Analyst
Core
Design, develop, and optimize data solutions for Health Plan and Case Management systems to improve operational efficiency and member outcomes.
Role type
Senior IT Analyst (Health Plan & Case Management)
Builds
Scalable data solutions, ETL processes, and application enhancements for health plan operations.
Domain
Healthcare / Health Plan & Case Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL development, ETL processes, SSIS package development, Health Plan operations knowledge, Case Management knowledge, application support, automation, software testing, change management, incident management
Preferred skills
JIVA Care Management platform experience, Python programming for automation
Technologies
SQL, SSIS, Python, JIVA
Responsibilities
Develop and optimize SQL-based solutions for business operations and reporting; Design and support ETL processes and SSIS packages; Analyze business and clinical requirements to recommend technology solutions; Collaborate with Case Management leadership to support workflows and operational improvements; Support software application enhancements, upgrades, testing, and implementation; Troubleshoot application and data-related issues; Identify opportunities for automation and process improvements; Coordinate project activities for system enhancements and application releases; Provide production support and serve as a technical resource.
Seniority
Senior, hands-on IC
