Senior EPIC Optimization Specialist
Core
Strategic design, optimization, and maintenance of Epic scheduling templates, decision trees, and slot configurations to improve ambulatory scheduling workflows and provider capacity.
Role type
Senior EPIC Optimization Specialist (Subject Matter Expert & Project Lead)
Builds
Epic scheduling templates, visit types, modifiers, decision trees, and automated workflows for ambulatory departments.
Domain
Healthcare / Ambulatory Operations / Epic Cadence
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Epic Cadence configuration, ambulatory scheduling operations, data analysis, project management, user training, documentation development, stakeholder collaboration
Preferred skills
Power BI, Tableau, healthcare system standards familiarity, continuous improvement methodologies, provider analytics
Technologies
Epic Cadence, Power BI, Tableau, Microsoft Excel
Responsibilities
Design and maintain Epic scheduling templates and decision trees; troubleshoot scheduling configuration requests; lead provider onboarding and offboarding projects; analyze scheduling data to identify variances and recommend improvements; conduct training sessions and develop user documentation; collaborate with Information Services to implement system enhancements.
Seniority
Senior, hands-on IC with project lead responsibilities