Student Affairs Case Coordinator
Core
Coordinate complex, high-risk, and sensitive student matters including non-clinical risk assessment, intervention planning, and dispute resolution to support vulnerable students and ensure campus safety.
Role type
Senior IC student affairs case coordinator
Builds
Support plans, risk mitigation strategies, and restorative justice outcomes for at-risk students
Domain
Higher education + student support services
Deliverable
dashboards & analysis
Required skills
non-clinical risk assessment, case management, alternative dispute resolution, policy administration, data analysis, restorative justice facilitation, mediation, adjudication of harassment/discrimination matters
Preferred skills
knowledge of Ontario human rights law, experience with student misconduct processes
Technologies
Outlook, PowerPoint, database systems, spreadsheet applications
Responsibilities
Conduct individual meetings to assess student needs and risks; develop and coordinate support plans for at-risk students; maintain comprehensive case documentation and risk assessments; monitor intervention effectiveness and provide recommendations to the CARE Team; facilitate restorative justice conferences; manage non-academic misconduct processes and adjudicate harassment/discrimination matters; analyze case data to identify trends and inform institutional decision-making; oversee the Student Conduct Council process; provide mediation and conflict resolution support.
Seniority
Mid-level, hands-on IC