System Analyst (Product Office) – Housing Management Group
Core
Liaison between business process owners and technical product teams to translate business needs into digital solutions and drive continuous process improvements.
Role type
Senior System Analyst (Product Office)
Builds
Digital solutions, system enhancements, and product roadmaps for the Housing Management Group
Domain
Housing / Real Estate / Digital Transformation
Deliverable
product features
Required skills
Requirements gathering, Business process analysis, Business process re-engineering, Stakeholder engagement, Change management, SDLC knowledge, Agile methodologies, System integration, Project management, UAT coordination
Preferred skills
ICT governance, Procurement, IT security, Data management
Technologies
None explicitly stated
Responsibilities
Partner with stakeholders to analyze needs and identify digital improvement opportunities; Translate requirements into functional specifications and user stories; Design and implement digital solutions with technical teams and vendors; Define and drive the long-term product roadmap; Manage end-to-end delivery of system enhancements including planning, testing, and deployment; Coordinate User Acceptance Testing (UAT) and acceptance criteria; Monitor project progress and resolve risks; Prepare management updates, documentation, and training materials; Analyze system performance and user feedback to recommend improvements; Develop dashboards and performance metrics; Support procurement and vendor management.
Seniority
Senior, hands-on IC