System Analyst (Product Office) – Housing Management Group
Core
System Analyst acting as key liaison between business process owners and technical product teams to translate business needs into digital solutions and drive continuous process improvements.
Role type
Senior System Analyst (Product Office)
Builds
Digital solutions, system enhancements, and product roadmaps for the Housing Management Group
Domain
Housing / Real Estate Management / Digital Transformation
Deliverable
production ML models | product features | dashboards & analysis
Required skills
requirements gathering, business process analysis, business process re-engineering, stakeholder engagement, change management, system development lifecycle (SDLC), Agile delivery, enterprise systems integration
Preferred skills
ICT governance, procurement, IT security, data management
Technologies
None explicitly stated
Responsibilities
Partner with stakeholders to analyze needs and identify digital improvement opportunities; Translate business requirements into functional specifications and user stories; Design, develop, and implement digital solutions with technical teams and vendors; Facilitate discussions to align business objectives and solution design; Conduct feasibility studies and process re-engineering; Define and drive the long-term product roadmap; Manage end-to-end delivery of system enhancements including planning, testing, and deployment; Coordinate User Acceptance Testing (UAT) and acceptance criteria; Monitor project progress and resolve risks; Prepare management updates, documentation, and training materials; Analyze system performance and user feedback to recommend improvements; Develop dashboards and performance metrics; Support procurement and vendor management.
Seniority
Senior, hands-on IC