Crisis Specialist
Core
Provide face-to-face, phone, and telehealth crisis response and assessment services to individuals experiencing mental health crises, including de-escalation and safety planning.
Role type
Crisis intervention specialist (mental health)
Builds
Crisis response services and linkage to community resources
Domain
Behavioral health / Mental health crisis intervention
Required skills
Crisis intervention, Suicide assessment, Risk assessment, De-escalation, Referral management, Documentation
Preferred skills
Knowledge of community resources, Team collaboration
Technologies
Telehealth platforms, Electronic health records (EHR)
Responsibilities
Respond to crisis calls and in-person requests, Conduct thorough risk assessments, Document all contacts and safety plans, Make appropriate referrals for treatment, Maintain accurate records, Attend clinical supervision and team meetings
Seniority
Entry-level to Mid-level, hands-on IC