Case Manager, Clinical Services
Core
Coordinate services and care for patients with mental health issues, providing coaching, strategies, and resource coordination to help them live more fully.
Role type
Case Manager (Clinical Services)
Builds
Behavioral health care plans and wellness strategies for clients
Domain
Mental health / Behavioral health
Deliverable
client delivery
Required skills
crisis intervention, motivational interviewing, active listening, treatment plan development, electronic medical record documentation, community resource navigation
Preferred skills
Electronic Health Record experience
Responsibilities
Manage a caseload of 100–115 clients ensuring 90% receive at least two contacts per month; coordinate behavioral and primary care needs; refer and advocate for additional services; develop and update treatment plans; enter documentation into Electronic Medical Record; connect with clients face-to-face, via telehealth, and by phone; attend weekly staffing and team meetings; complete required agency trainings.
Seniority
Entry-level to Mid-level, hands-on IC