Manager of Adult Community Services
Core
Provides operational and program leadership for adult community-based behavioral health services, including Florida Assertive Community Treatment (FACT) teams, serving adults with serious mental illness and complex needs.
Role type
Manager of Adult Community Services
Builds
Intensive community-based behavioral health programs and FACT teams
Domain
Behavioral health / Mental health / Social services
Deliverable
client delivery
Required skills
Operational oversight, program compliance, multidisciplinary team leadership, crisis intervention, data-driven performance management, stakeholder coordination, staff development, quality assurance
Preferred skills
Experience with FACT models, knowledge of Medicaid requirements, experience in complex case management
Technologies
None stated
Responsibilities
Provide operational and program oversight for assigned Adult Community Services programs; Provide leadership, consultation, and coaching to program supervisors and multidisciplinary staff; Ensure programs operate in accordance with applicable Florida requirements, contractual expectations, and Medicaid requirements; Monitor program census, referrals, admissions, discharges, caseloads, service utilization, productivity, and outcomes; Support FACT teams in maintaining an intensive, multidisciplinary, community-based approach; Participate in recruitment, interviewing, onboarding, training, staff development, and retention efforts; Develop leadership capability of assigned supervisors and promote consistent accountability practices
Seniority
Manager, supervisory role
