Failure Analysis Engineer
Core
Perform root cause failure analysis on customer product returns (RMA), characterize failures, and escalate issues to Hardware Quality Engineering.
Role type
Hardware Failure Analysis Engineer
Builds
Hardware products for cybersecurity
Domain
Cybersecurity hardware
Required skills
hardware debugging to component level, fault isolation, Linux system administration, network protocol knowledge, reading schematics and board files, programming in Python/Shell/Tcl/Expect
Preferred skills
Salesforce, JIRA, SAP
Technologies
Linux, Python, Shell Script, Tcl, Expect, Allegro Viewer, Cadence PCB Design, SAP, Salesforce, JIRA
Responsibilities
Drive returned product Failure Analysis and characterize failures, Resolve escalated RMAs by determining hardware root cause, Track and report on RMA failure trends, Monitor process and product corrective actions, Maintain accurate data entry into SAP and Salesforce
Seniority
Individual Contributor
