Senior Director, AI Center of Excellence
Core
Lead the organization responsible for standing up a dedicated AI Center of Excellence to drive AI integration, automation, and delivery innovation across global services.
Role type
Senior Director, AI Center of Excellence (Strategy & Leadership)
Builds
Unified AI integration experience and agentic workflows for Cortex and Cloud
Domain
Cybersecurity, AI Operations, Professional Services
Deliverable
production ML models
Required skills
AI operations, prompt engineering, agentic architecture, team leadership, stakeholder influence, KPI delivery, technological transformation, operational excellence
Preferred skills
AI/Machine Learning credentials, Cloud Architecture, Data Science, MBA
Technologies
Cortex, Cloud, Agentic workflows
Responsibilities
Standardize delivery practices and drive data-backed decisions; Align with Global Customer Support, Sales, Product, Engineering, and Partner teams; Represent the AI COE in global forums; Lead teams through complex workflow transitions and new AI-driven delivery models; Drive deployment of Agentic initiatives; Build and mentor a high-performing technical organization; Upskill team resources in advanced prompt engineering and agentic multi-agent architecture designs.
Seniority
Senior Director, strategic leadership with hands-on technical direction