Manager, Technical Services (Network Security)
Core
First-line people leader responsible for day-to-day execution and delivery quality of a Technical Services pod for the Global Delivery Center (NetSec), ensuring engagements are delivered on-scope and on-schedule while developing early-career engineers.
Role type
Manager, Technical Services (Network Security)
Builds
Network Security product implementations (PAN-OS, Panorama, Prisma Access, SASE) for enterprise clients
Domain
Cybersecurity / Network Security
Deliverable
client delivery
Required skills
Team leadership (5–8 engineers), Network Security product expertise, Engagement quality management, Capacity planning, Coaching and performance management, Stakeholder communication
Preferred skills
Experience with Palo Alto Networks NGFW/Panorama/Prisma Access/SASE, Managing multiple concurrent customer engagements
Technologies
PAN-OS, Panorama, Prisma Access, SASE
Responsibilities
Own engagement quality and delivery timelines; Review designs and validate architectures; Match consultants to engagements; Conduct 1:1 coaching and performance reviews; Act as first escalation point for delivery issues; Partner with Sales on scoping and staffing
Seniority
Manager, hands-on IC leader
