Sr. Forward Deployed Engineer (Customer Engineering, Prisma AIRS)
Core
Hands-on developer and systems architect embedding with customer engineering teams to ship secure enterprise AI workloads and extend the Prisma AIRS platform edge.
Role type
Senior Forward Deployed Engineer (Customer Engineering)
Builds
Custom middleware/plugins, automated deployment modules, and hybrid multi-cloud gateway topologies for enterprise AI agents.
Domain
Cybersecurity, Enterprise AI, Multi-cloud Infrastructure
Deliverable
production ML models | product features | infrastructure
Required skills
Python, Go, TypeScript, C++, LLM orchestration, API gateway design, Kubernetes, Terraform, zero-trust networking, distributed systems debugging
Preferred skills
LLM evaluation frameworks, AI safety guardrails, adversarial testing, synthetic data generation, enterprise observability
Technologies
Python, Go, TypeScript, C++, Kubernetes, Terraform, Helm, OpenTelemetry, Prometheus, LangChain, LlamaIndex, AutoGen, Envoy, Kong, AWS, GCP, Azure
Responsibilities
Write production-grade code to integrate Prisma AIRS with microservices and multi-cloud architectures; Build custom middleware/plugins for identity-aware policies and telemetry pipelines; Optimize high-throughput, low-latency traffic paths for streaming payloads; Lead Architectural Design Reviews with customer Principal Engineers and CISOs; Deploy hybrid, multi-cloud, or VPC-isolated gateway topologies across multi-LLM providers; Serve as tier-3 engineering point of contact for live production systems debugging; Analyze traces to diagnose edge-case failures in AI agent frameworks; Upstream custom plugins and bug fixes into core product repositories; Convert customer implementations into reusable reference architectures.
Seniority
Senior, hands-on IC
