Senior Principal AI Software Engineer - IT Go-To-Market & Customer Experience
Core
Architect and build an AI Gateway ecosystem to enable vendor-independent, agentic workflows for Go-To-Market and customer experience processes using Large Language Models.
Role type
Senior Principal AI Software Engineer (Generative AI & Multi-Agent Systems)
Builds
AI Gateway intermediary layer, unified API endpoints, multi-agent orchestration systems, and observability pipelines for GenAI.
Domain
Cybersecurity / Enterprise IT / Generative AI
Deliverable
production ML models
Required skills
Python, Large Language Models (LLMs), Multi-Agent systems, Agent-to-Agent (A2A) orchestration, AI architecture, system design, observability, security guardrails
Preferred skills
Business stakeholder partnership, Java or Node.js, AI tracing tools (LangSmith, Arize), Golden Datasets creation
Technologies
Llama 3, GPT-4, Anthropic, OpenTelemetry
Responsibilities
Design and implement an AI Gateway to abstract LLM providers; Build unified API endpoints for centralized access and security; Implement observability pipelines for trace-level data and model latency; Develop multi-agent systems and A2A workflows for business automation; Create security guardrails to prevent PII exposure and prompt injection; Establish evaluation frameworks using 'LLM as a Judge' methodologies.
