Sr Professional Services Architect
Core
Senior technical and strategic leader bridging complex service delivery with long-term customer success outcomes for Cortex XSIAM, focusing on data ingestion, correlation engineering, and SOC transformation.
Role type
Principal Professional Services Architect (Hybrid: 45% Billable Engagements, 55% Customer Success)
Builds
Scalable ingestion architectures, custom correlation logic detections, incident response workflows, automation playbooks, and reference architectures for enterprise SOC teams.
Domain
Cybersecurity, Security Operations Center (SOC) transformation, SIEM, Threat Detection & Response
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SIEM platforms (Cortex XSIAM, Splunk, QRadar, Sentinel), log ingestion and normalization, correlation engineering, detection strategy design, automation workflows (SOAR), consultative stakeholder management, threat hunting, Regex/log parsing, MITRE ATT&CK, NIST CSF
Preferred skills
CISSP, GIAC, SIEM vendor credentials
Technologies
Cortex XSIAM, Splunk, QRadar, Sentinel, SOAR, Regex
Responsibilities
Architect and deliver data ingestion pipelines; Design and implement custom correlation logic detections; Advise on detection strategies mapping customer threat models; Review and recommend improvements to incident response workflows; Mentor customer SOC teams on alert triage and detection tuning; Serve as trusted advisor to CISOs shaping long-term adoption strategy; Lead architecture design sessions and maturity assessments; Act as technical escalation point and strategic liaison.
Seniority
Principal, hands-on IC with strategic mentorship