Senior Forward Deployed Engineer - Developer Platform
Core
Senior engineer bridging hands-on software development with customer technical strategy to deploy, debug, and optimize AI agents and developer platform solutions in live enterprise environments.
Role type
Senior Forward Deployed Engineer (Developer Platform & AI Agents)
Builds
AI agents, developer platform solutions, and lightweight integrations for enterprise customers
Domain
Enterprise HR/Workforce Management + Generative AI / Intelligent Automation
Deliverable
production ML models
Required skills
Python, Java, REST APIs, system architecture, integration patterns, LLM-powered systems, agent orchestration, prompt/context engineering, retrieval-augmented generation, enterprise customer engagement, technical discovery, solution architecture
Preferred skills
Productization of field insights, cross-functional ecosystem alignment, engagement milestone management
Technologies
Python, Java, REST APIs, LLM frameworks, agent orchestration frameworks
Responsibilities
Deploy, configure, and debug AI agents and integrations in live enterprise tenant environments; Lead technical discovery sessions to translate business requirements into product configurations and integration specs; Capture field telemetry and edge-case failures to influence the core product roadmap; Transform custom fixes into standardized, automated out-of-the-box product capabilities; Partner with Workday Services leads and Account Teams to ensure seamless project delivery; Guide engagements through structured milestones from kickoff to graduation.
Seniority
Senior, hands-on IC with customer-facing strategy
