Forward Deployed Engineer
Core
Bridge hands-on software development with high-impact customer technical strategy by deploying, configuring, and debugging AI agents and integrations in live enterprise environments.
Role type
Senior Forward Deployed Engineer (AI/Agentic Systems)
Builds
Lightweight integrations, POCs, and out-of-the-box product capabilities derived from field insights
Domain
Enterprise SaaS, Generative AI, Intelligent Automation
Deliverable
production ML models
Required skills
Python, Java, REST APIs, system architecture, LLM-powered AI systems, agent orchestration, enterprise customer engagement, technical discovery, productization of field insights
Preferred skills
Generative AI evaluations, retrieval-augmented generation, prompt engineering, cross-functional collaboration
Technologies
Python, Java, REST APIs, LLM frameworks, agent orchestration frameworks
Responsibilities
Deploy and debug AI agents in live tenant environments; lead technical discovery sessions to translate business requirements into configurations; capture field telemetry to influence product roadmap; transform custom fixes into standardized product capabilities; partner with Services leads and Account Teams; guide engagements through deployment milestones.
Seniority
Senior, hands-on IC with customer-facing strategy
