Senior Manager, Forward Deployed Engineering
Core
Lead Forward Deployed Engineering (FDE) pods to resolve technical friction in active customer engagements and convert field insights into scalable product capabilities.
Role type
Senior Manager, Forward Deployed Engineering
Builds
Lightweight integrations, customer-specific configurations, and product hardening for Workday's Data Cloud platform and AI agents.
Domain
Enterprise HR/Finance SaaS, AI Agents, Data Cloud
Deliverable
production ML models | product features
Required skills
People management, engagement lifecycle management, product feedback loop management, stakeholder management, technical architecture review, Python/Java/REST APIs
Preferred skills
LLM-powered or agentic AI systems, Workday platform expertise
Technologies
Python, Java, REST APIs
Responsibilities
Hire, coach, and develop high-performing FDE teams; run the engagement lifecycle from selection to exit; partner with Product and Services to focus time on product hardening; capture and route field telemetry to the engineering backlog; build and share playbooks for scaling deployments.
Seniority
Senior, hands-on IC manager
