Operations Manager
Core
Manage day-to-day warehouse operations, leading a team of 50-100 employees to fulfill orders, optimize processes, and ensure customer satisfaction.
Role type
Senior Operations Manager (Warehouse/Logistics)
Builds
Outbound shipments, inventory control, and scalable operational capabilities
Domain
Logistics and Supply Chain
Required skills
Team leadership (50-100 staff), Lean and Six Sigma methodologies, WMS and inventory control, KPI development and analysis, root cause analysis, process optimization, stakeholder management, data-driven decision making
Preferred skills
SAP / SAP EWM experience, advanced degree in Logistics or Industrial Engineering
Technologies
SAP, SAP EWM, Microsoft Office
Responsibilities
Direct management of 50-100 employees and supervisors; Lead order fulfillment and customer shipments; Develop labor standards and staffing plans; Establish and maintain KPIs to drive accountability; Build relationships with internal and external customers; Lead root cause analysis for operational failures; Champion Lean and Six Sigma to eliminate waste; Identify and implement automation and digital tools; Develop employees through onboarding, coaching, and succession planning; Collaborate across receiving, inventory, quality, and systems functions
Seniority
Senior, hands-on IC