CareerPlan

Software Program Manager

Grand Rapids, MI, United StatesFull-time$65k–$140k2026-10-22 → 2026-11-09

Core

Lead delivery, stabilization, and lifecycle management of mission-critical warehouse software solutions for strategic customers.

Role type

Senior Software Program Manager

Builds

Warehouse software solutions for strategic customers

Domain

Logistics / Warehouse Management Systems

Required skills

Program ownership, cross-functional coordination, roadmap planning, release management, risk management, stakeholder governance, defect remediation, resource planning, scope definition, production support

Preferred skills

Senior individual contributor influence, customer-facing governance, lifecycle transition management

Technologies

Warehouse software, identity-management, access-control, application governance

Responsibilities

Lead customer software programs from planning through deployment and stabilization; Create and maintain integrated software delivery roadmaps and release schedules; Coordinate software development, testing, validation, and production support across technical teams; Lead customer steering committees and program reviews; Manage enhancement intake and coordinate scope development; Drive resolution of production defects and performance issues; Partner with support teams to improve operational readiness.