Field Service Engineer
Core
On-site diagnosis, repair, and maintenance of customer forklifts (FLT) and related equipment.
Role type
Field Service Engineer (Material Handling Equipment)
Builds
Repairs and maintains forklifts and automated systems for customers
Domain
Logistics / Material Handling / Industrial Equipment
Deliverable
physical/clinical work
Required skills
fault diagnosis, equipment repair, spare parts management, inventory control, safety compliance, customer liaison, administrative documentation
Preferred skills
proposal generation for work improvements, KPI tracking, cross-functional collaboration with sales
Technologies
IT systems for job sheets, timesheets, and purchase requisitions
Responsibilities
diagnose and rectify faults on customer forklifts, maintain accurate stock and movement records, adhere to Health & Safety and Environmental policies, liaise with management and customers regarding equipment status, complete administrative paperwork accurately, ensure vehicle and tooling safety and condition
Seniority
Individual Contributor, operational level