Investor Services Representative
Core
Enhancing client relationships and processing financial/non-financial investment transactions for fund managers and administrators.
Role type
Investor Services Representative (Fund Administration)
Builds
Ad-hoc reports, transaction processing, and client support for hedge funds, mutual funds, and alternative products.
Domain
Financial Services / Fund Administration
Deliverable
client delivery
Required skills
Fund Administration knowledge, financial transaction processing, complex issue analysis, ad-hoc report production, approval process management, application testing, trade reject handling, deadline management, independent work, team collaboration, time management, analytical problem-solving, written and verbal communication.
Preferred skills
Accounting/Finance degree, 3+ years in Financial Services.
Technologies
None explicitly stated.
Responsibilities
Enhance client relationships with exceptional customer service; Process financial and non-financial investment transactions; Respond to phone and email inquiries from Advisors, Dealers, and Fund Managers; Analyze complex issues or requests to determine best course of action; Produce ad-hoc reports for Fund Managers; Manage approval process and timelines per Fund Administrator requirements; Test application enhancements; Fax trade rejects and other requests.
Seniority
Entry to Mid-level, individual contributor.
