Sr. Platform Engineer
Core
Locate, make visible, and remediate sources of unreliability in the MANTL platform, including correctness problems under failure conditions.
Role type
Senior Platform Engineer (Reliability)
Builds
The MANTL platform (digital sales and service platform for U.S. banks and credit unions)
Domain
Fintech / Banking / SaaS
Required skills
TypeScript, Node.js, Kubernetes, CI/CD pipelines, distributed tracing, observability (Datadog), microservice troubleshooting, fault injection, resilience testing, relational databases, performance tuning
Preferred skills
Kafka, OpenTelemetry, regulated environment experience, infrastructure-as-code (Terraform)
Technologies
TypeScript, Node.js, Kubernetes, Datadog, GitHub Actions, Kafka, OpenTelemetry, Terraform
Responsibilities
Investigate and resolve reliability issues in application code and microservice communications; Identify and address failure modes in system integrations; Design and maintain monitoring, dashboards, and alerting; Implement distributed tracing; Diagnose and remediate application performance issues; Harden components against failure modes via fault injection; Build and maintain CI/CD pipelines; Deploy and troubleshoot container-native workloads; Define reliability targets (SLOs/SLIs); Create documentation and runbooks; Act as escalation point for complex reliability issues.
Seniority
Senior, hands-on IC