Project Manager II, PSO
Core
Managing project lifecycles, configurations, and implementations for U.S. banks and credit unions using the Alkami digital sales and service platform.
Role type
Senior Project Manager (Professional Services)
Builds
Product implementations, client configurations, and project delivery for financial institutions
Domain
Fintech / Banking / SaaS
Deliverable
product features
Required skills
Project management, schedule development, stakeholder communication, risk assessment, cross-functional collaboration, configuration management, time tracking, process improvement, documentation management, client liaison
Preferred skills
JIRA, Confluence, Smartsheet, payment networks, API implementation, Card Experience products, banking industry experience
Technologies
Jira, Smartsheet, MS Project, MS Excel, MS Word, Confluence
Responsibilities
Develop and manage comprehensive project schedules; track milestones and customer-reported issues; maintain project documentation; communicate status and risks to stakeholders; conduct risk assessments; facilitate cross-functional collaboration; manage configuration documentation; serve as primary client contact; monitor product development and sprints; mentor junior team members; drive strategic initiatives for process improvement; track time and budget compliance; host customer conference calls; travel onsite to customer facilities as needed
Seniority
Senior, hands-on IC