(Senior) Fashion Advisor
Core
Senior Fashion Advisor serving as the front face of Chanel, delivering a unique luxurious and inspirational experience to customers by selling a style and a dream rather than merely a product.
Role type
Senior IC fashion advisor (luxury retail)
Builds
Fashion products, Watch and Fine Jewelry
Domain
Luxury retail / Fashion
Deliverable
client delivery
Required skills
luxury retail experience, client relationship building, visual merchandising, sales techniques, after-sales service, client portfolio management, team leadership, operational procedures compliance
Preferred skills
experience in luxury retail, analysis skills, strategic thinking, curiosity
Technologies
none
Responsibilities
Portray a professional and sophisticated image of personal grooming and etiquette in accordance with Chanel Standards; Serve all customers according to client service values and fulfill customers' needs through a heartfelt, flexible and tailor-made service; Develop own client portfolio with support from CEM in-charge or direct manager; Promote teamwork within the Boutique and with other Boutiques; Demonstrate an in-depth knowledge of the collection and merchandise available and arriving at the Boutique; Inspire and motivate the team to uphold and exceed brand standards.
Seniority
Senior, hands-on IC