CDI - Hôte d'accueil et hospitalité clients - Cannes H/F
Core
Welcome and host clients in Chanel boutiques, managing the client journey from arrival to appointment coordination to ensure an ultimate luxury experience.
Role type
Senior Client Hospitality & Experience Ambassador
Builds
High-end client experiences and appointment logistics for Chanel fashion boutiques
Domain
Luxury fashion retail
Deliverable
client delivery
Required skills
Client relationship management, appointment coordination, storytelling, proactive service proposal, boutique image management, cultural/gastronomic knowledge, English fluency
Preferred skills
Experience in hospitality, hotel, or concierge sectors, fashion sensitivity, intercultural openness
Technologies
None stated
Responsibilities
Greet and welcome clients, direct visitors to appropriate spaces or staff, manage client waiting experience, identify top clients for proactive service offers, coordinate client appointments, narrate the brand story, inform clients about local culture and gastronomy, maintain boutique image standards, propose experience improvements, animate morning briefings