Manager, Operations, Chicago
Core
Oversee and direct all operational functions within a CHANEL boutique to ensure smooth operations and an ultimate client experience.
Role type
Boutique Operations Manager
Builds
Operational efficiency and client experience in a luxury retail boutique
Domain
Luxury retail operations
Deliverable
product features
Required skills
Inventory control, Shipping and receiving, Facilities management, Security, Resource planning, Staffing, Compliance, Expense management, Budget forecasting, Team leadership, Standard Operating Procedures expertise
Preferred skills
Foreign language skills, Passion for CHANEL brand history and product offerings
Technologies
Standard Operating Procedures, Systems and Tools
Responsibilities
Own all operational functions including inventory, shipping, alterations, facilities, security, staffing, compliance, and expense management; Collaborate with Home Office to execute strategic initiatives; Lead and coach operationally aligned staff; Manage boutique budget and forecast expenditures; Act as the expert resource for SOPs and tools for the boutique team.