Phones and Cashier Support
Core
Answering phone inquiries, processing cashier transactions, and performing administrative duties to support boutique operations and head office functions.
Role type
Customer service and cashier support specialist
Builds
Customer service interactions, transaction processing, and administrative support for retail boutique
Domain
Luxury retail
Deliverable
product features
Required skills
Phone communication, transaction processing, message documentation, client relationship management, multitasking, organization, confidentiality
Preferred skills
Retail operations experience, phone customer service experience, French language skills
Technologies
POS systems, communication tools
Responsibilities
Answering phone inquiries professionally, documenting and delivering messages to Fashion Advisors, processing cashier transactions, preparing cash and wrap stations, packaging and gift wrapping parcels, communicating with colleagues and head office
Seniority
Entry to Mid-level, individual contributor