Manager, Fashion Expertise, Miami Design
Core
Transmit Chanel's creative vision to boutique teams to enable exceptional service, storytelling, and styling for clients.
Role type
Manager, Fashion Expertise (Retail Training & Coaching)
Builds
Boutique team expertise in collections, product knowledge, luxury service standards, and client styling
Domain
Luxury Fashion Retail
Deliverable
product features
Required skills
Styling expertise, luxury retail experience, retail training facilitation, coaching, talent development, client relationship management, project management
Preferred skills
Foreign language skills, Bachelor's degree
Technologies
Digital learning platforms
Responsibilities
Deliver in-boutique training on collections and service behaviors, coach Style Advisors on personalized styling, conduct on-site coaching and evaluations, partner with Boutique Leadership on performance strategies, design and deliver new hire onboarding programs
Seniority
Manager, hands-on leadership