Stage – Assistant(e) Chef de projet Services après-vente (H/F/X) - Mode – Janvier 2027
Core
Assist the Head of After-Sales Services in developing and implementing new after-sales services for Chanel's fashion division (leather goods, footwear, ready-to-wear) and defining the future after-sales strategy.
Role type
Intern, Project Assistant
Builds
New after-sales service offerings and operational processes for fashion products
Domain
Luxury fashion retail operations
Deliverable
product features
Required skills
Project management, data analysis, stakeholder coordination, documentation, Gantt chart management, competitive intelligence
Preferred skills
Organizational rigor, anticipation, adaptability, tool mastery (Excel, PowerPoint, Power BI)
Technologies
Excel, PowerPoint, Power BI
Responsibilities
Organize meetings and prepare reports, track project progress, coordinate information flow between headquarters and markets, update the fashion catalog for new services, monitor repair center performance, implement Hyper Care programs, analyze repair data to propose action plans.
Seniority
Intern