Senior Manager, Fashion Retail Tech Strategy
Core
Lead the delivery of strategic technology initiatives enhancing tools and systems for Chanel's US Fashion boutique network, including POS rollouts and AI labor scheduling.
Role type
Senior Manager, Project Management (Retail Tech Strategy)
Builds
Next-generation POS solutions, AI-enabled labor scheduling tools, and optimized boutique operations platforms.
Domain
Luxury Fashion Retail / Retail Operations Technology
Required skills
Program management, Project management, Stakeholder management, Change management, Solution design, Risk management, Agile methodologies, Executive communication, Vendor management, User adoption strategy
Preferred skills
Luxury retail experience, POS systems expertise, In-store technology platforms knowledge, Atlassian tools proficiency
Technologies
JIRA, Confluence
Responsibilities
Shape strategic direction for boutique technology programs; Own end-to-end program planning and execution across multiple workstreams; Define program scope, objectives, and KPIs; Translate business requirements into structured documentation and solution designs; Lead cross-functional workshops and steering forums; Establish program governance standards and documentation; Drive change management and user adoption for new systems; Mentor cross-functional team members.
Seniority
Senior Manager, hands-on IC with leadership responsibilities