Senior Manager, Fashion Retail Tech Strategy
Core
Lead the delivery of strategic technology initiatives enhancing tools and systems for Chanel's US Fashion boutique network, including POS rollouts and AI labor scheduling.
Role type
Senior Manager, Project Management
Builds
Next-generation POS solutions, AI-enabled labor scheduling tools, and optimized boutique operations platforms.
Domain
Luxury Fashion Retail Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management, Project management, Stakeholder management, Change management, Solution design, Risk management, Agile methodologies, Executive communication, Vendor management, User adoption strategy
Preferred skills
POS systems expertise, In-store technology platforms experience, Retail workforce tools experience, Atlassian tools proficiency
Technologies
JIRA, Confluence
Responsibilities
Shape strategic direction for boutique technology programs, Own end-to-end program planning and execution across multiple workstreams, Define program scope, objectives, and KPIs, Translate business requirements into structured documentation and solution designs, Lead cross-functional workshops and steering forums, Establish program governance standards and documentation, Drive change management and user adoption for new systems, Mentor cross-functional team members.
Seniority
Senior, hands-on IC with leadership responsibilities
