After-Sales Service Assistant
Core
Intern supporting the after-sales service (alteration, care, repair) for clients at a luxury fashion boutique.
Role type
Intern, After-Sales Service Assistant
Builds
Client experience and product longevity services
Domain
Luxury fashion retail
Deliverable
client delivery
Required skills
Client relationship management, repair request tracking, stakeholder communication, logistics coordination, inventory management, workspace organization
Preferred skills
Luxury, hospitality, or retail sector experience
Technologies
Internal repair tracking systems, standard computer applications
Responsibilities
Welcome and assist clients through the after-sales process, register and monitor repair requests, coordinate product shipments and incoming goods, manage spare parts inventory, contribute to workspace efficiency improvements, participate in sales team briefings