After-Sales Service Assistant
On-site · Switzerland
Core
Intern supporting the after-sales service (alteration, care, repair) for clients at a luxury fashion boutique.
Role type
Intern, After-Sales Service Assistant
Builds
Client experience and repair workflow management
Domain
Luxury fashion retail
Deliverable
client delivery
Required skills
Client relations, repair request tracking, stakeholder communication, logistics coordination, inventory management, workspace organization
Preferred skills
Luxury, hospitality, or retail sector experience
Technologies
Internal repair systems, standard computer applications
Responsibilities
Welcome and assist clients through the after-sales process, register and monitor repair requests, coordinate product shipments and deliveries, manage spare parts inventory, contribute to workspace efficiency improvements, participate in morning briefings
Seniority
Intern
