Senior Business Solution Manager
Core
Oversees project and portfolio governance for Retail Tech applications (POS, OMS) and Corporate Solutions systems, leading the Business Solution Domain Team to ensure stable operations and strategic alignment.
Role type
Senior Business Solution Manager (Team Lead)
Builds
Retail-facing platforms, Corporate Solutions systems, and Omni-channel customer experiences
Domain
Retail Technology, IT Governance, and Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT Governance, IT Service Management (ITIL), Project Management (PMP/Prince2), Vendor Management, Budget Forecasting, Stakeholder Alignment, Risk Management, Change Management, Technical Architecture Strategy, API & Microservice Strategy, Salesforce/Oracle/SAP/AWS/MS Product Suites knowledge
Preferred skills
MBA/MA, ITIL V3 Expert, Technical Consultant experience
Technologies
Salesforce, Oracle, SAP, AWS, Microsoft Product Suites
Responsibilities
Lead the Business Solution Domain Team and foster individual growth; Collaborate with business stakeholders to align project goals; Manage demand, budget, resources, and schedules; Execute POC initiatives; Coordinate change management for Omni-channel experiences; Monitor vendor service levels and contract compliance; Provide local IT technical support post-go-live; Report project status to sponsors and IT management.
Seniority
Senior, hands-on IC with team leadership