Boutique Operation Manager
Core
Ensures boutique operations and processes are compliant and effective to support an industry-leading client and employee experience for CHANEL.
Role type
Boutique Operations Manager
Builds
Boutique operations, client experience, and employee experience
Domain
Fashion Luxury Retail
Required skills
Retail operations management, SOP implementation, team leadership, stock management, vendor relationship management, process optimization, project management, staff development
Preferred skills
Fashion or luxury industry experience
Technologies
None stated
Responsibilities
Uphold brand image through robust SOPs including housekeeping, maintenance, grooming, and asset protection; lead stock team, assistants, and cashiers to ensure operational procedures are followed; manage team roster, vendor relationships, and procurement; plan and implement staff briefings on operations topics; optimize operational efficiency including product flow and inventory management; lead boutique-level projects to elevate efficiency and experience; motivate and develop the boutique support team.
Seniority
Mid-level manager