IT Manager - Digital
Core
End-to-end ownership of digital technology solutions as long-term products, translating business needs into scalable, secure, and value-driven digital solutions for clients in Korea.
Role type
Senior IT Manager - Digital Solutions
Builds
Digital client experience landscape through new solution implementations, continuous enhancements, and operational excellence
Domain
Retail / Digital Ecosystems
Deliverable
production ML models | product features | infrastructure
Required skills
Solution lifecycle management, stakeholder alignment, project and product delivery, risk assessment, resourcing and budgeting, system stability and performance monitoring, incident management and root cause analysis, release management, change management, technical architecture alignment, vendor and outsourced delivery management, compliance with security and privacy standards
Preferred skills
Project management certification (PMP/Prince2), Agile/Scrum certification, IT Service Management (ITIL)
Technologies
Omnichannel systems, enterprise digital platforms
Responsibilities
Define and prioritize solution roadmaps and backlogs, lead requirements gathering and solution design, oversee production issue resolution and incident reviews, manage end-to-end release management and deployment planning, drive change management and adoption, orchestrate quality assurance and deployment governance
Seniority
Senior, hands-on IC with strategic oversight
