Boutique Operations Manager
Core
Lead boutique operations to ensure compliance with brand standards, optimize processes, and deliver an industry-leading client experience for CHANEL's luxury fashion boutiques.
Role type
Boutique Operations Manager
Builds
Luxury fashion boutiques
Domain
Fashion Luxury Retail
Deliverable
product features
Required skills
Retail operations management, SOP development and enforcement, team leadership, inventory management, process optimization, stakeholder collaboration, project management, staff training and development
Preferred skills
Fashion or luxury industry experience
Technologies
None stated
Responsibilities
Uphold brand image through robust SOPs covering housekeeping, maintenance, and safety; lead stock teams and support staff on sales and operational procedures; optimize operational efficiency and product flow; manage boutique-level projects to improve client and employee experience; develop and motivate the support team.
Seniority
Mid-level, hands-on IC with team management