Wellness Coach
Core
Owns and oversees a panel of members, assessing health needs and utilizing data/clinical judgment to identify and deliver clinical/lifestyle interventions to improve health outcomes.
Role type
Senior IC wellness/lifestyle coach
Builds
Personalized care plans and health management interventions
Domain
Health insurance / Disease management
Required skills
Clinical judgment, evidence-based intervention delivery, care plan development, behavior change coaching, multi-disciplinary resource coordination, data analytics, regulatory compliance
Preferred skills
Tobacco cessation expertise, diabetes education, exercise physiology, lactation counseling
Technologies
Microsoft Teams, health management software
Responsibilities
Assess member health management needs and triage to appropriate resources; develop personalized care plans with long- and short-term goals; conduct outreach via telephonic, digital, or virtual channels to encourage behavior changes; monitor and maintain quality clinical, financial, and functional outcomes; participate in workgroups to improve wellness coaching services efficiency and effectiveness.
Seniority
Mid-level, hands-on IC