Manager Strategic Content - Operations
Core
Manages executive positioning, strategic communications, and change management to enhance organizational brand and support employees, stakeholders, and customers.
Role type
Manager, Strategic Content & Change Management
Builds
Internal communication channels, communication campaigns, and change management plans
Domain
Health Insurance / Healthcare
Required skills
Strategic communications, Change management methodologies, Team leadership, Budget management, Crisis management, Stakeholder relationship building, Written and verbal communication, Analytics reporting
Preferred skills
Graphic design, AP writing standards
Technologies
Intranet, Communication campaign managers, Electronic bulletin boards
Responsibilities
Plan, organize, and direct day-to-day operations of the communications department; Develop and implement communication strategies and change management plans; Consult with executive leadership on messaging and engagement strategies; Manage crisis situations and implement rapid response plans; Oversee communication analytics and benchmarking; Coach and develop direct reports including hiring and performance management.
Seniority
Manager, hands-on leadership
