Operations Team Leader (2pm - 10pm)
Core
Lead and optimize evening shift operations for a digital scanning center, managing the conversion of physical records into digital assets and overseeing warehousing and distribution.
Role type
Operations Team Leader (Shift Supervisor)
Builds
Digital scanning solutions and records management services for clients
Domain
Information management / Document digitization / Logistics
Required skills
Operational leadership, People management, Risk assessment, Compliance enforcement, Team coaching, Shift scheduling
Preferred skills
Digital transformation experience, Document logistics experience, Contact center or warehousing background
Responsibilities
Manage Scanning Centre operations across digitisation, receiving, warehousing, and distribution; Collaborate with supervisors and clients to coordinate daily tasks and resolve operational feedback; Ensure compliance with digitisation, warehousing, handling, and shipping legislation; Conduct departmental risk assessments and enforce safe systems of work; Lead, train, coach, and motivate the Digital Solutions team while managing shift rotas and performance appraisals.