Digital Support Technician IT Apprentice
Core
IT apprentice supporting key IT activities, operations, and project teams for the Nuclear Decommissioning Authority contract.
Role type
IT Apprentice
Builds
IT guidance documentation, process maps, and support for ongoing contract work.
Domain
Information Technology / Nuclear Decommissioning
Deliverable
client delivery
Required skills
Microsoft Office (Excel), Power BI, Visio, stakeholder management, documentation maintenance (GDPR/ISO), IT service desk ticketing, report generation, peer shadowing, code of ethics compliance
Preferred skills
Power BI, Visio
Technologies
Microsoft, Google, Power BI, Excel, Google Sheets, Visio
Responsibilities
Provide technical support to operations, PMO, and contract teams; support production of process maps for IT guidance; work with client IT teams and raise service desk tickets; provide administration support for IT testing; learn to run and share Power BI reports
Seniority
Apprentice, 18-month program with mentorship