CareerPlan

Senior Director, Data Operations Center (DOC)

USA-GA-Alpharetta-JVW3Full-time2026-10-05 → 2026-11-10

Core

Architect and lead the Data Operations Center (DOC) to ensure system integrity and data health across Consumer and Commercial exchanges by building automated alerting, anomaly detection, and self-healing pipelines.

Role type

Senior Director, Data Operations Center (DOC)

Builds

SOC-inspired control tower, automated remediation logic, data quality scorecards, and real-time observability systems.

Domain

Regulated financial services (credit reporting) and data operations engineering.

Deliverable

production ML models

Required skills

Data observability, incident management, team leadership, regulatory compliance (FCRA, Metro 2), cloud data warehousing, pipeline automation, SQL, Python, dbt, anomaly detection.

Preferred skills

ML-driven anomaly detection design, external data provider compliance management, credit reporting domain expertise.

Technologies

Snowflake, BigQuery, Anomalo, Monte Carlo, Bigeye, SQL, Python, dbt.

Responsibilities

Architect and scale data observability across accuracy, completeness, timeliness, and lineage; lead and mentor a US-based team of data professionals; drive next-gen automation and AI integration for pipeline validation; command incident management and root cause analysis; drive furnisher advocacy and quality scorecards; safeguard regulatory and enterprise integrity.

Seniority

Senior Director, strategic leadership with hands-on technical direction