Support Engineer - Intermediate
Core
Manage system uptime across cloud-native and hybrid architectures, build infrastructure as code patterns, and lead incident response for high-severity application incidents.
Role type
Intermediate Site Reliability Engineer (SRE)
Builds
Cloud-native and hybrid infrastructure, CI/CD pipelines, automated deployment tooling, and comprehensive runbooks.
Domain
Cloud infrastructure, DevSecOps, and distributed systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Python, Bash, Java, SQL, Linux, Terraform, Jenkins, Docker, Kubernetes, cloud CLI, cloud SDK
Preferred skills
Cloud certification
Technologies
GCP, AWS, Azure, Terraform, Jenkins, Docker, Kubernetes, Chef, Ansible
Responsibilities
Manage system uptime across cloud-native and hybrid architectures; Build infrastructure as code patterns meeting security and engineering standards; Build CI/CD pipelines for build, test, and deployment; Build automated tooling to deploy service requests and create comprehensive runbooks; Solve problems and triage complex distributed architecture service maps; Lead availability blameless postmortems and drive remediation of recurrences.
Seniority
Intermediate, hands-on IC