software application engineer
Core
Provide onsite product support for Tachyon Process Window Enhancement and Process Window Control software to customer engineering teams at a major site.
Role type
Senior IC software application engineer (lithography)
Builds
Tachyon software application for advanced lithography nodes
Domain
Semiconductor manufacturing / Computational lithography
Required skills
Computational lithography, OPC software tools, Lithography knowledge, Recipe debugging, JIRA tracking, Technical writing (SOW), Team leadership, Project management
Preferred skills
Direct customer interface experience, Analytical problem solving, Communication, Organization
Technologies
Tachyon, JIRA
Responsibilities
Provide front-line onsite support and face-to-face interface with customer engineering teams, Characterize reported issues and provide timely solutions, Liaise between Product Engineering/R&D and customer on recipe development, Define technical specs and timelines, draft Statement of Work, Establish regular review meetings, Coordinate technical responses to customer, Lead short-term multi-month projects within a small team, Conduct onsite basic training for customers, Manage open customer cases in JIRA, Monitor deliveries and coach team members, Report weekly on customer engagement status.
Seniority
Senior, hands-on IC with team leadership