Project Management Officer
Core
Lead the China UiR BPO Network, driving project coordination, governance, maturity development, and AI/digitalization initiatives to improve organizational efficiency.
Role type
Senior Project Management Officer (PMO Lead)
Builds
BPO maturity roadmap, project dashboards, management review materials, and AI-enabled productivity solutions
Domain
Business Process Outsourcing (BPO) / Operational Excellence / AI & Digitalization
Required skills
Project management methodology, stakeholder management, financial planning & control, risk and issue management, change management, reporting, planning & alignment, data ownership, cross-sector collaboration
Preferred skills
AI and digital tool adoption, management review facilitation, continuous improvement mindset, people development
Technologies
Project management tools, AI-enabled solutions, management dashboards
Responsibilities
Drive central project coordination and governance across the BPO organization; Establish project dashboards and track progress toward maturity targets; Collaborate with cross-sector leads for business process alignment; Prepare management review materials and monitor action plans; Identify and promote AI/digitalization opportunities for productivity; Support strategic discussions and organizational events; Provide clear and timely status reports on project progress, resources, and risks; Advise on PMO processes, triple constraint management, and high-performing teams.
Seniority
Senior, hands-on IC