Customer Support Engineer - DL
Core
Execute maintenance, repairs, and troubleshooting for semiconductor lithography systems at customer sites, ensuring system uptime and transferring technical know-how.
Role type
Field Service Engineer (Hardware/Systems)
Builds
Operational reliability of lithography machines for semiconductor manufacturers
Domain
Semiconductor manufacturing equipment / Precision optics
Deliverable
physical/clinical work
Required skills
Mechanical engineering knowledge, electrical technology understanding, diagnostic analysis, independent problem solving, repair execution, customer training, process documentation
Preferred skills
Semiconductor industry experience, data analysis tools proficiency
Technologies
Data analysis tools, spreadsheet software, presentation software, machine diagnostic tools
Responsibilities
Analyze and execute repairs on machine modules, train customers on equipment usage and maintenance, document problem resolutions and handovers, optimize service procedures, coach less experienced engineers
Seniority
Mid-level, hands-on IC